Why founders become the bottleneck
Brilliant operators often become the single point of failure in their own companies — and the last to see it.
I advise founders, owners and investors making decisions where the consequences are measured in millions or billions of dollars.
Twenty-five years redesigning businesses, institutions, and industries — mining, professional sport, technology, manufacturing, finance. Some became billion-dollar companies. Some were built where there was no playbook.
My work is often confidential. Where clients have given permission, I’ve included a selection of their reflections. Other engagements remain private.
If something is going wrong in one of our businesses and we cannot work out where it is, Nathan is the person I call. If he can’t find and solve it, no one can.
Over the years I’ve worked with thousands of consultants, coaches and advisors. Nathan is one of only three people I’ve seen consistently produce exceptional results.
I hired Nathan because I wanted to build a successful business. What gives me confidence is knowing that when things become difficult, he’s able to solve problems that very few people can.
Working with Nathan, it’s like he can see around corners.
Nathan is the smartest guy I have ever met.
The people I work with don’t hire me because they need more information. They hire me because they need judgement where the cost of being wrong is enormous.
Ideas I am willing to stand behind for years — not volume, conviction.
Brilliant operators often become the single point of failure in their own companies — and the last to see it.
High-stakes decisions are not hard because information is missing. They are hard because the cost of being wrong is personal.
Pressure does not create character. It reveals whether the organisation has a decision-maker or a performer.
If you are facing an important decision and need judgement where the cost of being wrong is enormous, I would be pleased to hear from you.